Spring Fling: San Diego 2008
Spring Fling drew a sell-out crowd. From the patients’ view-point, we examined the incipient activity in Health 2.0 that’s connecting consumers with providers.
Health 2.0 Accelerator
At the end of Health 2.0 in September 2007, CommerceNet’s Marty Tenenbaum proposed the creation of an industry initiative to accelerate the Health 2.0 vision. This initiative would do for Health 2.0 what CommerceNet did for e-commerce, educating and catalyzing the market through visionary integration projects that demonstrate the potential of Health 2.0 to improve people’s lives. This first organizational meeting forged a direction for the Health 2.0 Accelerator, exploring potential projects and organizational structures.
Health 2.0 Unconference
An unconference is a meeting where the participants drive the activity. There’s no set agenda, no set presentations, but a series of discussions that people leave and join as they see fit. The unconference at Health 2.0 San Francisco was one of the most popular features of the day. The audience asked for it, so in San Diego we had an unconference the afternoon before the main meeting.
Sponsored Deep Dive Session
In a first for Health 2.0, we had a longer format deep dive demonstration in which a Health 2.0 company showed its technology, discussed its business, and introduced itself to the community. This very successful Deep Dive was the first time that American Well demoed its product in public–and CEO Roy Schoenberg didn’t escape from the room until 6pm!
Night Out Party
Health 2.0 had a fabulous “night out” party on the rooftop at the recently renovated and highly swank Hotel Ivy on Monday March 3.
Welcome & Introduction
Speakers
Panel: The User Experience with Health 2.0: The Consumer Perspective
At the Fall event, we heard from vendors providing social communities and media for patients. But what about patients who are using those tools and communities? What are their experiences? How do they fit Health2.0 into their lives? And for those who are new to Health2.0. What works? What helps? And what doesn’t? Come meet patients and consumers up close, and see them interact with the tools provided by leading Health 2.0 companies.
The panel opened with a video segment featuring patient experiences using Health 2.0 communities and tools within the context of their lives.
AMY TENDERICH INTERVIEWS THREE HEALTH 2.0 CONSUMERS
Speakers
PATIENTS IN ONLINE COMMUNITIES
Speakers
REACHING OUT TO THE HEALTH CARE SYSTEM—SEARCHING FOR, CHOOSING, AND FINDING DOCTORS: DOCTOR SEARCH
Speakers
REACHING OUT TO THE HEALTH CARE SYSTEM—SEARCHING FOR, CHOOSING, AND FINDING DOCTORS: RATINGS
Speakers
REACHING OUT TO THE HEALTH CARE SYSTEM—SEARCHING FOR, CHOOSING, AND FINDING DOCTORS: PROVIDER PURCHASE
Speaker
Networking Break in Exhibit Hall
Doug Solomon, IDEO on the optimal user-experience
Panel: Consumers and Providers Connect
Some of the physicians and medical groups who are using Web 2.0 to connect with their patients will show us how they’re doing it. We’ll see case studies showing patients’ and physicians’ experiences as they use technology to transform their practice. And we’ll ask the tough questions. Does this change the patient experience? And if so, is it an improvement?
The panel opened with a video segment featuring patient experiences using Health 2.0 communities and tools within the context of their lives.
DEMOS AND FEEDBACK THROUGHOUT THE PROCESS OF CARE, INCLUDING:
- Health 2.0 tools in the physician’s office
- Communicating with the physician
- Online treatment
- Information and ongoing support from physicians
AT THE DOCTOR
Speakers
VIRTUAL VISITS
Speakers
REACTIONS AND COMMENTARY FROM
Speakers
ONGOING MANAGEMENT/COMMUNICATION
Speakers
Lunch Experience: Designing Health 2.0
At lunch on March 4 we did something very special. IDEO, the famous design firm, ran a “Designing Health 2.0” lunch. Attendees worked in groups to create a Health 2.0 solution to the problem of device used for diabetes. We put this session on to answer the strong call from the last conference for more about user-centered design.
Panel: Connecting with Health Care Organizations 2.0
It’s not just patients and physicians interacting in the health care system. Employers, benefit managers, and health plans are exploring various means of connecting with members online. We looked at real examples of HR professionals, health plan members and ordinary consumers using new tools and technologies to change their experiences. We heard about uses of the web and automated mobile and voice solutions to keep consumers healthy and engaged, and in the management of those needing more intensive interventions.