Joel Radford


As Senior Vice President of Software Solutions, Joel is responsible for leading the strategy and market development activities for Silverlink’s SAAS-based healthcare consumer engagement technology solutions, which clients rely on for driving improved medical outcomes, enhanced member experience, and cost reduction. Joel’s previous responsibilities at Silverlink as VP of Business Development included strategic partnerships, channel sales relationships and new market development. He also led the professional services division which was responsible for all client implementations and support.

Joel has more than 20 years of experience in healthcare, technology and consulting having held senior management and executive positions at both small and large firms with responsibility for client service, marketing and strategic planning. Prior employers and clients included various Blue Cross Blue Shield Health Plans, Johnson & Johnson, Smith & Nephew Richards, Ernst & Young Management Consulting, and a number of technology firms. He has led corporate change initiatives, developed corporate strategies, closed M&A transactions, driven revenue, managed strategic alliances with the likes of IBM and Accenture, and led teams of more than one hundred personnel. Joel holds a BS degree in mechanical engineering from the University of Florida, and an MBA from Southern Methodist University.