Paul Hodgkin

CEO PatientOpinion (United Kingdom)

Paul was a GP for 25 years and when we met him at Health 2.0 Europe in Paris in 2010 he was still practicing for a day a week as a salaried GP. But in 2005 he founded Patient Opinion, a site where Brits tell the story of their hospital experiences. Perhaps even more remarkably he managed to get both the NHS and trusts (both hospitals and primary care trusts) to pay to find out what people are saying about them. He’s come today to show us how Patient Opinion is evolving to include patient stories and improve outcomes.