Simplee’s Patient Medical Expense Manager Now on the iPhone
Today Simplee went mobile. The company offers a medical expense manager for patients, and now they can manage health care costs and pay bills on their iOS devices. “It’s one of the number one requested features we’ve had of our users,” Simplee Chief Marketing Officer John Adractas said.
The application lets patients look at a breakdown of their medical bills, confirm a deductible or insurance coverage, and make payments via flexible spending account, health savings account, or credit card. For bill payers, clear information alone is a huge boon.
Now the mobile app adds to the convenience by allowing patients to figure out their expenses and make a payment even before they’ve left a medical facility. This individual app is a component of Simplee’s larger billing system, currently in use by the company’s charter customer El Camino Hospital. SimpleePAY is a platform that hospitals can use to handle all patient billing and collections. The new smartphone application integrates directly with SimpleePAY. This means that before a patient leaves El Camino, he can receive a bill sent straight to his iPhone.
“We see it really as the beginning of something that we’re going to be continuing. It’s going to sit at the heart of most things,” Adractas said, talking about the mobile component to the billing system. He suggested that rewards programs might come into play, or a feature to let patients pay in installments could be added. Adractas emphasized that mobile is going to be the focal point for its patient payment system going forward.
In addition to wanting to be known for convenience, Simplee also aims to build trust with its patient users. The company offers a service that helps people better understand their health care expenses. That service comes with an error detection feature, an automated system that scans a patient’s explanation of benefits statements for possible billing issues. Simplee CEO Tomer Shoval said that he’s seen the system save a patient nearly $1,000. The company hopes that patients’ trust for the brand name carries over no matter what application they’re using or which device they’re using it on.