HxRefactored Sneak Preview: Nick Jehlen, Managing Partner, The Action Mill

nickjelhenOur next HxRefactored sneak peak is an interview with Nick Jelhen!  Nick is the designer of My Gift of Grace, a conversation game that helps people have challenging conversations.

What is your burning mission in health and why?

NJ: To help everyone – from doctors to home health aides, healthy teenagers to terminally ill patients – have conversations about life and death before they’re in crisis. The fear around these conversations is preventing us from having happier, healthier lives every day, and turning a time that could be meaningful for many patients and families into a maze of pain and suffering.

What is your patient story?

NJ: I’ve dealt with back pain for 25 years. Three years ago I had the worst episode I’ve ever had: 16 weeks of being unable to walk beyond a slow shuffle. My doctors couldn’t give me answers, which was frustrating. Some days the fear and uncertainty was harder to deal with than the pain.

What new health-related website, app, or technology do you think will improve health?

NJ: Technology should facilitate meaningful interactions between people, and we should expand our thinking about how we define technology so that we’re always using the most appropriate tools in the toolbox.

Why should people come to your session?

NJ: We’re developing tools that crack one of the hardest problems in healthcare: getting people to do meaningful end of life planning. I’ll be talking about one of those tools (My Gift of Grace), a game we released in December that is already being used by families, hospitals, and palliative care teams around the world.

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