Computer Systems and Data Availability on Improving Patient Experience
Health 2.0 Co-Chairman Matthew Holt drew from the recent experience of his son’s birth and medical follow up to highlight disparities in care based on location during his keynote in Santa Clara at the Health 2.0 8th Annual Fall Conference. He outlines his family’s experience with various health facilities in the San Francisco area that served different populations and their numerous inefficiencies.
Holt transmits the mixed reactions from hospital staff concerning the new health technology that was implemented in the centers and their varying degrees of usefulness and actual use. He notes that congruity in computer system use and data availability were key to improving patient experience. See the full keynote below:
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