Tag Archives: customer service

Shopping for Insurance? We’ve Got You Covered

Is my prescription covered? What’s my copay? Choosing a health insurance plan that gets you the most bang for your buck is daunting. For many, medication price and coverage is a crucial decision factor. Meanwhile, drug prices vary under different … Continue reading

The Patient Wants Online Satisfaction

Throughout a night in the hospital, alarms sound, wheel carts clatter, telephones ring, doors bang, and sick people don’t sleep. A recent New York Times article pointed out that this isn’t just detrimental to patient health or just an inconvenience. … Continue reading