Keynote – Steve Krug

Steve Krug has been in the usability consulting “racket” for more than 25 years, long enough to meet tons of interesting people and do more than his share of presentations, keynotes, and workshops. But most people know him as the author of Don’t Make Me Think: A Common Sense Approach to Web Usability (400,000 copies in print, now in a thoroughly updated 3rd edition). At HxRefactored, Steve spoke about what he knows best, Pinky: Why you’re crazy if you’re not doing usability testing.