NHS: The New Environment for Better Health Care Decisions

Tim Kelsey is a Cambridge-educated British journalist who co-founded Dr. Foster Intelligence, an organization which publishes comparative hospital and population health quality data, and offers analytic services to UK hospitals. Following the success of Dr. Foster Intelligence, he was offered a post at the UK Department of Health as Britain’s first Executive Director of Transparency and Open Data.  He demonstrated the new pilot, Care Connect, to increase health care customer service by organizing and responding efficiently to complaints.  This pilot is the start of unleashing the power of the people.