The Next Generation of Communities: Integration Within the Delivery System

Neil Bacon, Managing Director, iWantGreatCare

Neil revolutionized the UK medical community in 1998 when he founded Now he’s behind which allows local communities to rate and review doctors, dentists, hospitals, medicines and care homes. Whilst this has made some of his fellow British doctors a touch grumpy (well in some cases more than a touch), Neil’s finding that several providers are very interested in discovering much more about the views of their patients and can use that data to make management decisions.


Margaret Rukstalis, Clinician Investigator, Geisinger Health System & Howard Steinberg, CEO, dLife

Howard has lived with type 1 diabetes since age 10, and wrote Jackie’s Got Game!, a children’s book about diabetes. So it’s not surprising that dLife’s multi-media strategy combines its community site with dLifeTV, iPhone app and management tool, and outreach programs. Margaret is a UPenn psychiatry professor who runs two major studies on childhood obesity prevention.

They are here together to tell you about what we think is the first formal collaboration between a Health 2.0 online community and a major integrated delivery system, aimed at really seeing the impact of online community and management tools on the lives of people with diabetes.